Data Administration and ICT Services
Data Administration supports the university's strategic goals and operations by use of information technology and data systems. Data Administration supports the university’s teaching, research, and administration processes and their development in cooperation with the process owners by planning, procuring, and implementing supportive data systems and ICT equipment. The task of Data Administration is to ensure that joint national services are applied to meet the needs of the university. Data Administration is an integral part of the strategic and operative management of the university.
It orders the university’s ICT services from the ICT Services of the Support Service Centre of the Lapland University Consortium (LUC). Data Administration collaborates closely with the ICT Services unit.
ICT services at the University of Lapland are produced by the ICT Services of the LUC Support Service Centre. The ICT Services unit provides basic services to the customers of the service centre: the University of Lapland, the Rovaniemi Municipal Federation of Education, Rovaniemi University of Applied Sciences, Kemi-Tornionlaakso Municipal Education and Training Consortium Lappia, and Kemi-Tornio University of Applied Sciences.
The basic ICT services include ICT procurement, data network services, workstation lifecycle services, network drive and printer services, user support, management of user accounts and rights, e-mail and calendar services, server operating services, and information security services.
Location: Yliopistonkatu 8, in the lobby of the F-House
Tel.040 4844 488
Office hours: Monday, Tuesday,Thursday 9.00-16.00, Wednesday 9.00-17.00, Friday 9.00-15.00
Starting at 11.9.2012 IT-Helpdesk for students will offer services at
Location: Laajakaista 4, L-Door, Room 144.
Helpdesk is located
at the opposite direction of the main buildings lobby
Helpdesk at Pöykkölä is open at
Tue, wed and thu
13.00 - 16.50
040 4844 423
At any other time you may contact our main Helpdesk, which
is located at the Univesritys´s main building,
Tel 040 4844 488
User support and PC support advice the university staff in matters concerning the use of computers.
Location of Servicedesk for Staff at Yliopistonkatu 8, LS14 (opposite of Cafee Lovisa)
Contact : servicedesk(at)ulapland.fi
Tel: 4333 or 040 4844 333
Office hours: Monday-Friday 8.00-16.00
ICT-Services office: atk.toimisto(at)ulapland.fi, tel. 040 4844 482 (2098)
Audio and video equipment support is responsible for audiovisual equipment and video conference connections in the teaching facilities. Video conference contact
Tele support is responsible for telephone services.