Apply for the programme
Service design is a quickly evolving field. The increasing need for expertise in service design stems from the modern service-based, globalising and technologising society.
Culture-based service design crosses disciplinary boundaries and is tailored to meet the needs of the modern society. We have a unique way of combining art – e.g. design, service design, visual arts – with the theories used in research on culture – e.g. critical research, semiotics, practice-based theory, material culture. Thus, our doctoral programme takes a bold approach to service design, the surrounding society and culture. We also analyse field-specific questions in the areas of education, law, and social sciences in a way that enriches field-specific thinking.
Our doctoral programme promotes ethically, aesthetically and socially sustainable procedures in fields such as tourism, education, law, management, administration and social work.
We welcome doctoral candidates with varied academic backgrounds, as the multidisciplinarity of our programme essentially flows from the presence and discourse of academics arriving from different viewpoints.
This multidisciplinary programme will equip you with profound understanding and a unique set of skills needed for observing phenomena from various viewpoints. Questioning prevalent conceptions and set ways of thinking will become a part of you. Rightly so, as the modern working life increasingly requires labour force able to do that. Our doctoral programme will make you prepared for expert positions concerned with research, education and development – inside or outside academia.
Our courses in 2018–2019
Thematic studies in our programme are rich and varied in terms of both content and methods. We offer to you theoretical courses, project-based courses, contact teaching and independent studying.
The studies will take you on a journey from the most prominent theoretical and methodological literature and practice-based theories to hands-on workshops. Academic presenting skills with a service-design touch will not be neglected either. You can also include field-specific studies into your thematic studies to further enrich your understanding of service design expertise.
The teachers on our courses are internationally known experts with connections to both the academic community and business life.
Executive committee meets regularly
The executive committee of our programme meets once in the spring term and once in the autumn term. The committee's tasks are to discuss course feedback and make adjustments to the thematic courses based on feedback, and to monitor the progress of junior researchers and status position holders.
The executive committee supports the chair in implementing the chair’s tasks.
Anu Valtonen, professor, programme leader
Tel. +358(0)40 5250849
José-Calos Garcia-Rosell, university lecturer, vice-leader
Tel. +358(0)40 484 4190
How is service design relevant to law?
Several areas of law are currently missing usability and customer orientation. Legal documents are often too convoluted and simply inaccessible for average users and consumers. On the other hand, service design is, above all, user-centred and -based. “Design is the way to generate promising ideas for how legal services could be improved, and then get them developed in quick and effective ways”, says Margaret Hagan, a leading scholar from Stanford University working in the field of legal design. Hagan believes that “We can make the world of legal services & legal practice better through design” via “centering our work on real, lived human problems”. As such, the legal design approach can be applied to all fields of law. And even more widely, to various kinds of professional activities.
Law by design (Margaret Hagan): http://www.lawbydesign.co/
Legal Design Lab: http://www.legaltechdesign.com/
Legal Design Jam (Stefania Passera): http://legaldesignjam.com/
Some scholarly articles on legal design: http://www.lexpert.com/resources/
Voice: PhD Veera Kinnunen observes the relationship between people and their belongings
University lecturer Veera Kinnunen obtained her doctoral degree in the Faculty of Social Sciences, in the programme Culture-based service design. She has an academic interest in the mundane, everyday life in the home – especially the practices of keeping and letting go of one’s belongings. In her dissertation, she explored the process of moving house as an ethical encounter with things. Currently, the researcher's interest is shifting from unnecessary objects to waste. She has plunged into doing research on experimental domestic waste practices in the Jäteyhteiskunta – "waste society" – project, led by professor Jarno Valkonen and funded by the Academy of Finland. Her research focuses include the Bokashi composting method, whereby biowaste is turned into soil.
Doctoral dissertation >
Article by Kinnunen on Bokashi composting >
Doctoral candidate Anitra Arkko-Saukkonen
Doctoral candidate Caoimhe Isha Beaulé
Doctoral candidate Mona Eskola
Doctoral candidate Satu-Maarit Frangou: researcher's profile
Doctoral candidate Madoka Hammine: researcher's profile
Doctoral candidate Anu Harju-Myllyaho: Tourism, power and belonging in Finland
Doctora candidate Emmi Harjuniemi: researcher's profile
Doctoral candidate Marketta Heinonen
Doctoral candidate Titta Jylkäs
Doctoral candidate Pia Keränen
Doctoral candidate Faith Kilpeläinen: Transcendental phenomenological study on impact of forced migration on elderly refugees' well-being in Scandinavian countries
Doctoral candidate Katri Konttinen: researcher's profile
Doctoral candidate Krista Korpikoski
Doctoral candidate Pia-Maria Lausas
Doctoral candidate Mirja Lönegren: researcher's profile
Doctoral candidate Reetta Maila
Doctoral candidate Matti Muukkonen
Doctoral candidate Lasse Paldanius
Doctoral candidate Petra Paloniemi
Doctoral candidate Lauri Palsa
Doctoral candidate Shaohua Pan
Doctoral candidate Tarja Pääkkönen: Designers and design consultancies making sense of future mission and new product meanings in redefining organizational strategies
Doctoral candidate Maija-Liisa Rautiainen
Doctoral candidate Susanna Rivinen
Doctoral candidate Piia Rytilahti: researcher's profile
Doctoral candidate Linus Schaaf
Doctoral candidate Ilona Sares
Doctoral candidate Laura Seppälä
Doctoral candidate Mariluz Soto Hormazabal: Emotion-centred designing of co-creative experiences
Doctoral candidate Mari Suoheimo Nascimento: Wicked service design problems – case autonomous driving
Doctoral candidate Päivi Timonen
Doctoral candidate Niina Turtola: The new typographic criticality
Doctoral candidate Riitta Uusisalmi
Doctoral candidate Tytti Vuorikari: Developing online/live-video service design process at international workplaces
Doctoral candidate Danielle Zsifkovits