Student | Data Administration and ICT Services

Username and password

Your username

When you become a student at our university, you receive an email account and a username for logging in to Peppi, Moodle, email, classroom workstations and the wireless network.

Your user account is valid for the duration of your right to study. You won’t be able to log in to Peppi until your right to study has begun. Browsing study guides, degree structures and courses does not require logging in.

Are your user rights about to expire? >

Activating your username

In order to activate your user account and begin your studies you will need to authenticate your identity.

If you have a right to study at our university, your account may be activated with a Finnish online banking account or with a mobile certificate on the web site https://iam.luc.fi/.

International students receive further instructions via email on how to authenticate your identity and get your user account.

You can also get your user account on campus in the orientation or by visiting the University Helpdesk.

Changing your password

You should change your password regularly. If your password has expired but you can still remember it, you can change it at https://pwd.luc.fi or through your OWA account.

Forgot your password?

If you have forgotten your password, you can reset it with your online banking account or the mobile certificate at https://iam.luc.fi/. You can also stop by the ICT HelpDesk or contact us by phone or email, if you need your forgotten password changed.

Wireless network (WLAN) and wired network (LAN)

Eduroam WLAN

You can access the wireless network Eduroam with your username on your own electronic devices. Eduroam functions in smartphones, tablets and laptops.

Logging in to Eduroam

Connect your devices to the Eduroam network. Enter your username in the form of username@ulapland.fi with the password you use for logging in to email.

Should you experiences any problems, please contact the ICT Services.

About Eduroam

Eduroam (education roaming) is a secure, world-wide wireless network access service that is used in various research and educational institutions in over 70 countries. It enables an easy and fast access to Internet with only one login.

Wired network LAN

Wired network LAN is also available in the university premises. However, you are not allowed to connect your own devices to the network, unless you are using the specifically indicated data jacks in the guest house.

Email

You can access your email through a web browser (Outlook Web App, OWA). You can also add your email account to the email application on your workstation or smart device (e.g. Outlook or Mail).

outlook.luc.fi

Printing, classrooms and self-study rooms

Secure printing

We use the secure printing service FollowMe. Besides printing, you can also scan and send documents to your email. Printing is subject to charge. You can buy printing credits at the library.

Printing Services for Students

As a student at our university, you are entitled to special assistance in your print jobs. You can order any kind of printing services from our Printing Services for Students. The staff also supports and instructs you in all printing-related matters.

Read more >

ICT classrooms

Our university has several ICT classrooms equipped with Windows PCs and Mac OS X computers. You are free to work in the ICT rooms anytime they are not reserved. The classrooms located in the F-building can also be used at night time. You can get further information from our Facility Officers. You can see the software, bookings and availability of the classrooms in the Peppi study management system.

Peppi study management system >

Self-study room and the F-Hub

Our self-study room is located in the A-wing basement. You can get an electronic key to the room from our Facility Officers or the Student HelpDesk.

The F-Hub is located on the ground floor of the Faculty of Arts and Design. The facilities include a silent reading room, a multi-purpose room for group work, printing, scanning, reading, studying, or just for relaxing, and a reference library.

Contact us

Student Helpdesk

helpdesk (at) ulapland.fi
tel. +358 40 484 4488

Visiting address:
Yliopistonkatu 8, Main entrance hall

Office hours:
Mon–Fri 9–17

ICT ServiceDesk for staff

servicedesk (at) luc.fi
tel. +358 40778 5800

Office hours:
Mon–Fri 8.00–16.00