Staff | Data Administration and ICT Services

Username and password

Your username

Our staff members receive an email account and a username for logging in to Peppi, Moodle, email, classroom workstations, the wireless network and some administrative systems.

Activating your username

If your employment contract is valid, you can activate your username with your online banking account or the mobile certificate at https://iam.luc.fi/

Changing your password

You should change your password regularly. If your password has expired but you can still remember it, you can reset it at https://pwd.luc.fi or through your OWA email account.

Forgot your password?

If you have forgotten your password, you can reset it with your online banking account or the mobile certificate at https://iam.luc.fi/. You can also visit the ICT ServiceDesk or contact us by phone or email, if you need your forgotten password changed.

Wireless network (WLAN) and wired network (LAN)

Wireless network

The personnel Windows laptops and tablets connect automatically to the wireless LUC network. The wireless network provides nearly all the same services as the wired network.

On other devices, such as smart phones, other tablets and Apple Mac computers, you can connect to the Eduroam network.

Logging in to Eduroam

Connect your device to the Eduroam network. Enter your username in the form of username@luc.fi with the password you use when logging in to your email.

Should you experience any problems, please contact the ICT Services.

Further information >

About Eduroam

Eduroam (education roaming) is a secure, worldwide wireless network access service that is used in various research and educational institutions in over 70 countries. It enables an easy and fast access to Internet with only one login.

Wired network LAN

Wired network LAN is available in the university premises. However, you are not allowed to connect your own devices to the network, unless you are using the specifically indicated data jacks in the guest house.

Printing

Secure printing

We use the secure printing service FollowMe. You can release your print jobs with your printing key (the same as your electronic key) from any printer in our premises. The print jobs remain in the queue for 24 hours, after which time they will be automatically deleted.

Further information >

Large print jobs

You can turn to the University of Lapland Printing Centre for large print jobs. You can also ask for quotes from other printing houses.

Printing Centre >

Email

You can access your email through a web browser (Outlook Web App, OWA). You can also add your email account to the email application on your workstation or smart device (e.g. Outlook or Mail).

outlook.luc.fi

Web conferencing

Zoom and Kaltura

Zoom is a realtime video conferencing and messaging service, which functions much in the same way as Microsoft Teams. Zoom enables the most common functions used in teaching and online meetings. Moodle-integration allows teachers to create Zoom-meettings within Moodle. Zoom-recordings are saved in the video sharing service Kaltura. From Kaltura may recordings be shared to Moodle.

Kaltura is a video sharing service, this service serves as a platform from where Zoom-recodings are shared to students. Kaltura can also be used in teaching to share other instructional videos or to receive videos made by students. eOppimispalvelut will provide training on wider use of Kaltura in teaching during autumn 2022.

Further information eoppimispalvelut.fi

Zoom installation:

Installing Zoom from the Internet

Installation through the Software Center

Installation on a Mac workstation

Support:

eLearning service instructions for using Zoom

Zoom operating support - eLearning services

Microsoft Teams

Microsoft Teams enables its users to use text, sound and video in real-time conversations, and to hold online meetings. The application also shows the users’ availability status, which is based on their online calendars and manual settings.

You can use the service with Microsoft Teams software. It can be installed to PCs, Macs and most smart devices. The software has been pre-installed to the Windows workstations maintained by the ICT Services.

More instructions for using Teams can be found on the manufacturer's website.

Video conference

Our university has five video conference rooms where our staff can use the video conference service.

Video conferencing takes place by exchanging real-time video and sound via a video codec.

Video conferencing rooms in Asio >

ICT procurement

Computers and peripheral devices

The IT services will acquire a workstation or laptop and a telephone for a new employee at the request of the faculty. The devices are acquired in accordance with the current enduser device productization. The secretary of a unit or the superior of the new employee sends the procurement proposal to servicedesk (at) ulapland.fi.

Workstations in the teaching premises are purchased by Data Administration and the ICT Services as required and according to the lifecycle model.

ICT Services replaces the staff workstations according to the five-year lifecycle model.

Software

Software purchases are made in cooperation with the ICT Services and the faculty teachers. Software in our ICT classrooms is renewed once a year, if needed.

If you need a single program installed, please send a procurement proposal to servicedesk (at) ulapland.fi.

Contact us

Student Helpdesk

helpdesk (at) ulapland.fi
tel. +358 40 484 4488

Visiting address:
Yliopistonkatu 8, Main entrance hall

Office hours:
Mon–Fri 9–17

ICT ServiceDesk for staff

servicedesk (at) luc.fi
tel. +358 40778 5800

Office hours:
Mon–Fri 8.00–16.00