Who can help me plan my studies?
The customer service of Open University provides general guidance and
gives advice on study procedures. You can receive information on the
course selection, registration, tuition fees, teaching schedules and
locations, usernames and exam results.
tel. +358 40 484 4495
You can also get in touch with our coordinator and book a session for
personal study planning:
+358 400 543 174
Where can I see the courses available to me?
The most recent information of the offered courses is available at studyinfo.fi. Courses offered by the faculties of University of Lapland you will find in WebOodi.
I am interested in studying at the Open University. How do I know if my previous studies meet the entry requirements?
There are no prerequisites for studying at the Open University.
I applied to the university by taking an entrance exam but was not
accepted. How can I advance my studies at the Open University?
You may complete parts of a university degree at the Open University.
Our course offerings include courses and modules of different subjects.
Courses completed at the Open University may later be transferred to a
university degree. The decision to transfer studies to a degree is
always issued by the institution granting the degree.
How old should I be to apply to the Open University?
There is no age limit for studying at the Open University.
How do I fund my studies?
Since studies at the Open University are considered part-time and
general in nature, you are not eligible to receive financial aid from
the state (study grants or student loans) or the discounts and benefits
of full-time students. If your studies at the Open University are part
of vocational further or continuing education, you can apply for adult
education allowance from the Education Fund.
Read more on the Education Fund website >
Can I study alongside work?
Yes. Our courses usually take place on weekday evenings or online, so
they suit people who are working during the day. Since the studies
require more than just participating in the lectures, it is a good idea
to reserve time in your calendar for independent study.
Can I study without losing my labour market subsidy or unemployment allowance?
Yes. You can study full time without losing your unemployment
benefits under certain conditions. Please consult the TE Office about
your studies in good time before the start of your studies. In order for
you to qualify for unemployment benefit, the TE office must have
recognised your need for education and assessed that the studies will
improve your vocational skills and employability.
Only full-time studies are supported with unemployment benefits. You
must also be at least 25 years old at the start of your studies. Visit
your local TE Office to clarify any questions about unemployment
security before starting your studies.
Read more on the TE Services website >
Are students at the Open University entitled to student benefits?
Studying at the Open University is considered part-time study, and
therefore you are not eligible for the financial aid from the state or
for other benefits full-time students have.
How do I register on courses?
Register on Finnish for Foreigners courses at studyinfo.fi
. You can find the registration form under each programme description. When registering for PIA studies, use the
PIA application form
. Refer to the PIA guide
for further instructions.
How do I apply for credit transfer of studies completed earlier or at another university?
If you have already completed courses equivalent to your present studies, you can apply for credit transfer by filling out an credit transfer application form
(Finnish: korvaavuuslomake). Please submit the form to Open University
with an official transcript of records and/or copies of the relevant
certificates. The teacher in charge of the course or module in question
will decide on whether your earlier studies will be recognised.
How do I cancel my studies?
The registration is binding and the paid fees are not refundable.
Are there any unemployment discounts?
How do I get my user account?
As a student of the Open University, you are automatically generated a
personal user account, which gives you access to our online services,
such as WebOodi, Moodle, library databases, email service, computers in
the ICT labs and the LUC wireless network.
You may activate your user account on the day following your payment
using either your personal online banking account or mobile certificate
If you have neither an online banking account nor the mobile
certificate, please contact the student HelpDesk or ICT ServiceDesk.
My username is no longer working. What do I do?
For data security reasons, you are required to change your password
every six months.
If your password has expired but you can still remember it, you can reset it at pwd.luc.fi or through your OWA account.
A forgotten password can also be changed by visiting the StudentHelpDesk in person. If this is not possible, please contact the Helpdesk
by email: helpdesk(at)ulapland.fi
How long is my user account valid?
Your user account is valid for your study right time.
I cannot remember my password. How can I change it?
The primary method for changing your forgotten password is to use your online banking account or the mobile certificate at: identity.luc.fi.
Where can I take an exam?
All exams take place at the University of Lapland, in Yliopistonkatu 8.
The information on the examination rooms are given on a separate
notification board in the main lobby.
How do I enrol for exams?
You can enrol for exams electronically in WebOodi
. Refer to the programme description for further instructions.
Am I allowed to arrive late for an exam?
You should always be on time for exams. However, if you are late for some reason or another, you are allowed to enter within half an hour of the scheduled starting time of the exam.
What should I bring with me to an exam?
You must bring your own writing instruments and an ID. You are required
to leave your bag and other belongings by the lecture room door or
walls, including your cell phone.
Where can I see previous exam questions?
Some of the questions from previous exams are available on the webpages of student organisations.
How do I receive grades from exams and assignments?
Exam results will be published in WebOodi
, which you can access with the username you are given at the start of your studies.
When do I receive my results?
You will receive your exam results no later than four weeks after each exam.
What do I do if I have not received the results in time for the resit exam?
Enrol for the resit just in case. You may later cancel your enrolment if needed.
How are study attainments assessed?
Courses are assessed either on a numeric scale (0 to 5) or on a
pass/fail basis. The numeric scale is more commonly used. The grades are
specified as follows: 5=excellent, 4=very good, 3=good, 2=satisfactory,
1=passable and 0=fail.
I thought I did very well on my exam but still received a low grade. What can I do?
If you are unhappy with the grade you received, you can contact the
Open University office, which will provide you with the contact details
of the teacher responsible for the grading. The teacher is required to
explain to you the used assessment criteria and how they have been
applied in your case.
If you are still not satisfied with your grading after contacting the
teacher, you can apply for a rectification of the assessment in writing.
You must appeal within 14 days of the date that you have had the chance
to access your results and the information on how the assessment
criteria have been applied in your case. The teacher must provide you
with a written statement of a denied appeal on request.
If you are unhappy with the decision on the rectification of assessment,
you may appeal to the appellate board. You must file the appeal no
later than 14 days after receiving information on the decision. Submit
your appeal to the University Registry. You cannot appeal against the
decision of the appellate board.
What do lectures involve?
Lectures are a traditional and the most common mode of teaching. It
is highly important to attend the lectures in order to learn, since
their goal is to go over the basics, while providing you with more
up-to-date information than in text books and knowledge that cannot be
found in literature. Learning requires active listening.
Studies usually start with an introductory lecture that provides you with an overview of the topic.
Guidelines for making notes:
1. If you know the topic of the lecture in advance, you can prepare by
considering what you already know about it and what else you would like
2. Listen to the lecturer attentively.
3. Write concisely, focusing on the main points and important terminology.
4. Organise your notes under main and sub-points and connect them logically to form larger unities.
5. Write down your own thoughts and insights.
6. Ask the lecturer questions if something is unclear or you wish to learn more about a topic.
7. Go through your notes right after the lecture to complement and clarify them.
For most courses it is not obligatory to attend lectures, although it is
recommended. It is particularly important to come to the first lecture,
since the learning aims, requirements and assessment criteria of the
lecture series are discussed there. Any schedule changes are usually
also agreed on during the first session. In some subjects attendance is
obligatory: for example, language studies, some law studies and court
case exercises require 80 percent attendance and art subjects 90 percent
I can't come to a lecture. Where do I get the lecture materials?
You can ask the teachers for the lecture materials if they are willing
to hand them out. It may not always be possible. It is a good idea to
ask and talk about the lectures with other students taking the course.
Where do I get my course books?
You do not have to buy your course books, since you can
usually borrow them from your home town library or the Lapland
You will receive a library card from the University Library, in Yliopistonkatu 8. Be prepared to prove your identity with a photo ID. At the city library you can order and borrow books from other libraries in Lapland.
The Library of the Lapland University Consortium comprise the libraries
of the University of Lapland and Lapland University of Applied Sciences.
The library of the University of Lapland is located in the main
building of the university in Yliopistonkatu 8, and the libraries of the
University of Applied Sciences in Jokiväylä 11.
Where can I make copies at the university?
Where can I print at the university?
Where can I find a map of the campus?
Campus map is available here.
In PIA studies Open University students study together with degree
students of University of Lapland. If you do not find studies that
interest you in the Open University course selection, you can apply for
the right to PIA studies. Teaching is mostly during daytime.
The application period for the PIA studies beginning in the autumn
term ends on August 15 and for the studies in the spring term ends on
Language studies and studies at the Faculty of Law have no specific
application periods but you can apply for them all year round. For
further information, call +358 400 543 174.
Where can I see the available PIA studies?
Where do I get a user account for PIA studies?
Please refer to section User accounts.
What is the Open University route?
The Open University route refers to the process of a student
transferring to degree studies on the basis of the studies completed at
the Open University. Students at the Open University may become degree
students by taking an entrance exam or through the Open University
route. After being accepted to the university, a student may apply for
recognition of the studies completed at the Open University provided
that the studies comply with the current requirements.
The selection criteria for the Open University route are annually
checked and published in Studyinfo.fi
in the autumn. Your grades and total
number of credits, for example, are factored in when making the
selection. The route is available for degree studies at the Faculty of
Education and Faculty of Social Sciences, but not at the Faculty of Art
and Design and Faculty of Law.
Where can I see my student number?
You can see your student number by signing in WebOodi
with your login credentials. Read more about how to activate your user account under section User accounts. WebOodi
has more information about the study contents and schedules as well as assessment.
I need special needs support in my studies. Where can I ask about special arrangements?
You can ask about special arrangements from your faculty office.
Do I get a certificate after completing a course?
The transcript is available directly on request, email@example.com.
Can I complete a course in a manner that is not mentioned in the course description?
No. Course descriptions state how each course can be completed. The
teachers will tell you more about the course requirements in class.
I was granted a study right to basic studies (25 ECTS cr.) but I
wasn't able to complete the module in time. How can I finish my studies?
You can apply for a study right to the unfinished studies next time they
are offered. The tuition fee for a single course is 35 euros. Please
note that the study attainments of individual courses are only valid as
long as the University's course requirements do not change.